If it isn't for you, ask.
The trial exists so nobody pays to find out. If a charge still wasn't what you wanted, write and it gets refunded.
Before you pay
Featherday gives you 14 days free, with no card. Use them. Nothing is charged until you choose to subscribe.
After a charge
- Within 14 days of a charge: write to [CONTACT EMAIL] and it is refunded in full, no reason needed.
- An accidental renewal: if you meant to cancel and a renewal went through, say so and it is refunded.
- A long outage: if Featherday was unusable for a meaningful stretch of a period you paid for, that period is refunded or extended, your choice.
- Later than that: cancelling stops the next renewal, and you keep access until the period you paid for ends.
How to ask
Write to [CONTACT EMAIL] from the address on your account. Refunds are issued within 10 business days, to the original payment method.
Who issues it
Payments are handled by a payment provider acting as the seller of record, so the refund is processed by them and may appear on your statement under their name. Your rights under consumer law where you live are unaffected by this policy.
Your account and data
A refund ends the subscription. Your tasks and history are not deleted by it. To have them removed, see the privacy policy.